Own studio · Positioning · Website

Vellumwire: Our own site, built to sell without a sales call

Vellumwire

Designing the site for our own business

Vellumwire is the web design studio I run with Afonso, for service businesses that need more inbound leads. There was no site, no positioning and no portfolio yet. The site had to earn trust from people burned by agencies before, and do the selling on its own.

Type
Own studio
Timeline
2025 · 4 weeks
Role
Strategy, copy, IA, design system
Team
Afonso, front-end and hosting

Diagnosis

Every competitor led with portfolio.

Nobody named the problem the prospect already had, asks were high-commitment, and nobody published prices. The questions a buyer asks before hiring went unanswered until a sales call.

The Vellumwire site on a monitor and a laptop in a dark studio
The problem first: where service sites lose customers.

Decision

Sections follow the questions a buyer asks

Each section answers the next question a prospect would ask on a call. By the final CTA, the problem is confirmed, the price is known and the objections are answered.

The seven-step decision path of the Vellumwire homepage
Open full size
Three phones showing the Vellumwire hero, pricing and the free diagnosis offer
Problem, price, next step: each screen answers the next question.

Decision

A free 15-minute diagnosis as the main CTA

The main CTA is a free 15-minute diagnosis on a live screen-share. The prospect keeps the fix list whether they hire the studio or not, and the session shows expertise before any proposal.

A small business owner in a workshop looking at the Vellumwire site on his phone
Built for the owner who suspects the site is costing him calls.

Decision

Prices on the page.

Publishing prices filters budget mismatches before the first call and reads as confidence to a buyer who has been burned before.

Published pricing tiers and what publishing them changed
Open full size
The Vellumwire pricing section on a laptop on an auto repair workbench
Prices where the owner reads them, before any call.

Results

Results with no ad spend

A cold prospect can go from a search to a booked diagnosis without a single touchpoint from the studio.

  • ~1korganic sessions per week
  • $0ad spend, no social presence at launch
  • ~5diagnoses booked per month
  • 4 weeksfrom blank file to an indexed site